The leaflet sets out how the New Homes Ombudsman Service deals with submissions complaining about your home builder, including relevant stages and timescales.
To view, click here.
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New Homes Ombudsman Service is operated by The Dispute Service Ltd, which is a company registered in England and Wales with number 4851694. Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, HP2 7TG.